GFRC Fibres

SHIPPING RATES & DELIVERY TIMES

Shipping charges for your order will be calculated and displayed at checkout. Concrete Lab ships to addresses within the UK. For addresses in Europe please email us at support@concretelab.co.uk.

Delivery within the UK is generally next day, provided orders are placed prior to 12 noon. For large orders which require pallet delivery, orders are usually delivered in two days. Delays can occasionally occur and this should be factored when placing an order.

Delivery to Europe can take up to 1 week.

Delays can occasionally occur and this should be factored when placing an order.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES AND TAXES

Concrete Lab is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

Concrete Lab is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy

We currently do not ship outside the UK and Europe.

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.